Your privacy is important to us at Grandado. We only use your personal data to manage your account, to deliver our products to you and to inform you about the status of your order, insofar as you have given your consent, we will also send you newsletters. We attach great importance to the protection, confidentiality and integrity of your personal data. In This privacy statement we explain why we need this information and how we utilize it and what personal data we collect when you use our products and services.
In our processing we adhere to the requirements of the privacy legislation. That means among other things that:
We clearly state the purposes for which we process personal data. We do this through this privacy statement;
We limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
We first ask for permission to process your personal data in cases where your consent is required;
We take appropriate security measures to protect your personal data and that also require parties that process personal data on our behalf;
We respect your right to provide, correct or delete your personal data on your request.
Use of personal data
When you visit our webshop, we obtain certain information from you. That may be personal data. We only store and use the personal data provided by you in the context of the service requested by you or for which it is clear that they are provided to us for processing. We use the following data for the purposes set out in this privacy statement:
Access to change data
In cooperation with Datatrics we have developed a tool in which you can view/modify your privacy data. You can do this via this link.
If this is necessary for the proper handling of your order, we can also provide your personal data to third parties.
Order fulfillment: To be able to handle the order correctly, we use your Name and Address data.
Handle payment traffic. To be able to handle the payment of the order correctly, we make use of your payment information.
Communication: In order to make communication about your order and/or other questions easy, we use your personal data/contact details.
Legal obligation execution: to comply with our legal obligation, we keep your order history including payment details within the prescribed legal deadline.
Marketing (if consent): In order to be able to provide you with personal offers, we use your personal data/contact details. This information will only be used when you have given your consent.
Fraud prevention: For the purpose of fraud prevention, if there is a legitimate interest, we make use of your IP address, address details and payment details.
In the unpaid/abandoned shopping cart We will send you a few mails as a reminder.
Contact and Newsletter
Through our web shop we offer the possibility to ask questions via different channels (such as chat, e-mail, phone, WhatsApp and social media). You choose which data you provide. The data you send us will be retained for as long as it is necessary for the complete answering and handling of your question. We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe.
Criteo analyzed and stored on our site. This makes it possible to identify relevant personal ads on sites that are not available. Name: dis, evt, tag, tst, udc, udi, uic, uid. Level: this cookie is a maximum of 13 months. Distribution: Crete shared anonymous data with children. Privacybeleid: www.criteo.com/US/privacy-beleid
Datatrics place cookies on users' different images and download them on photos of the customer's journey. As with Facebook Ads-pixel in / of Google AdWords / DoubleClick-pixel on the page you can see, Datatrics has a great value (the segment is worth a user's job, the size of a customer's journey) on this pixel. This is a small pixel. Name: _pk_id & _pk_ses. Level: this cookie has a maximum of 2 years. Distribution: Datatrics slaat geen cookies of other gegevens van derden op. Privacybeleid: https://www.datatrics.com/privacy/
Grandado does not sell your data
Grandado will not sell your personal data to third parties and will only make it available to third parties who are involved in the execution of your order.
This is a Google translation of the original in Cantonese written valid version of the Grandado ‘Application and Acceptance of the Terms and Conditions’.
No rights can be derived from this. The Cantonese version will prevail whenever there is a divergent interpretation between these texts.
The original Cantonese version can be requested at: firstname.lastname@example.org